Cookie Policy - How we use cookies.

1. Introduction

This Cookie Policy explains how TitleOCR (“we,” “us,” or “our”) uses cookies and similar tracking technologies when you visit our website and use our AI-powered document processing platform. By accessing or using our service, you consent to the use of cookies as described in this policy. If you do not agree with our use of cookies, you can adjust your browser settings as described below.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and to provide information to the owners of the site. Cookies help us:

• Remember your login information and preferences
• Understand how you use our service
• Improve your platform experience
• Provide personalized content
• Analyze traffic and performance
• Secure our service and prevent fraud

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the core functionality of our platform. They enable basic features such as authentication, security, load balancing, and session management. Essential cookies cannot be opted out of as they are required for the service to function.

3.2 Preference Cookies

These cookies remember your choices and settings to provide a more personalized experience. This includes preferences such as language, theme, display settings, and saved configurations.

3.3 Analytics and Performance Cookies

These cookies help us understand how visitors interact with our platform by collecting and reporting information. We use the following analytics services:

• PostHog — Product analytics for understanding user behavior and improving our platform

3.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and measure campaign effectiveness. We may use these cookies in the future as our marketing evolves.

4. First-Party vs. Third-Party Cookies

First-Party Cookies

Set directly by TitleOCR. These cookies are used to maintain your login session, store your preferences, collect analytics, and ensure the security of your account.

Third-Party Cookies

Set by external services that we integrate with, including analytics platforms (PostHog), cloud infrastructure providers (AWS), and any future payment processors or customer support tools.

5. Session vs. Persistent Cookies

Session Cookies

These are temporary cookies that expire when you close your browser. They are used to maintain your session while you navigate the platform.

Persistent Cookies

These cookies remain on your device for a set period of time (typically 1–2 years). They are used to remember your preferences and recognize you when you return. Some analytics cookies may persist longer to provide meaningful usage data.

6. Detailed Cookie List

7. How to Control Cookies

7.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

• View what cookies are stored on your device
• Delete individual or all cookies
• Block third-party cookies
• Set your browser to delete all cookies when you close it

7.2 Browser-Specific Instructions

• Chrome: Settings → Privacy and security → Cookies
• Firefox: Options → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Privacy → Cookies and permissions

7.3 Mobile Devices

Check your device settings for options to control cookies and advertising tracking. Both iOS and Android provide settings to limit ad tracking and manage cookie storage.

8. Impact of Disabling Cookies

Disabling cookies may affect your experience on our platform. Specifically, you may experience:

• Inability to stay logged in
• Loss of saved preferences
• Reduced feature functionality
• Repeated information entry
• A less personalized experience

Essential cookies cannot be disabled as they are required for the service to operate.

9. Other Tracking Technologies

9.1 Web Beacons (Pixels)

Tiny graphics with unique identifiers that track user activity and measure campaign effectiveness. These may be used in emails or on our website.

9.2 Local Storage

Browser storage used for caching data and preferences to improve performance. Similar to cookies but with larger storage capacity.

9.3 Session Storage

Temporary storage that is cleared when you close your browser tab. Used for short-lived data during your browsing session.

10. Updates to This Cookie Policy

We reserve the right to update this Cookie Policy at any time. Changes will be reflected by updating the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we use cookies.

11. Contact Us

If you have questions about our use of cookies, please contact us:

• Email: josh@pinnaclepeak.co
• Website: titleocr.com